We stand behind our goods and services and want you to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well.
Our policy lasts 30 days. If 30 days have gone by since your purchase, your unit will be under warranty.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. A 20% restock fee may apply to your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund being processed.
If your item was shipped for free by us, the original shipping cost we paid may be deducted from your refund.
Once your refund is processed, the credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, please contact us to receive an RMA number. Items returned without an RMA number will not be accepted.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Return shipping labels are provided on a case by case bases for defective products only. All return label request will require proof that item arrived damaged or defective.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.